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Party Policies and Procedures

A SIGNED ACKNOWLEGEMENT OF THE PARTY POLICIES AND PROCEDURES IS REQUIRED TO HOST A PARTY AT KIDS WONDER ... Failure to sign acknowledgement may result in cancellation of the party reservation.

Thank you for booking your party at Kids Wonder. You will receive additional information in your party confirmation email and a Kids Wonder party planner will call you the week prior to the party to discuss pizza choices, the guest list, goodie bag options, and answer any further questions you have.

In conjunction with my party booking I acknowledge that am fully aware, understand, and agree to these terms:

Time: The party reservation includes date and time for 90 minutes of time at designated party tables, and a total of 2 hours in the play center. Guests will gather 30 minutes into the party to to sing birthday wishes and have their cupcakes and pizza. To maintain the flow of parties this time must be adhered to. 15 minutes before the end of the reserved table time, the Party Host will begin cleaning up the area. The party area must be clear at the end of the 90 table time, to prepare for subsequent parties. However, you and your guests may continue to play until the end of the two hour time slot.
Gifts: For safety, gifts are collected at the front desk. To prevent choking hazards or other items that could be hazardous to small children, the mats, or the inflatables, gifts are not opened in the play center. The party family will retrieve gifts on a cart at the end of the party to load up.
Cake/Cupcakes: Cupcakes or donuts are provided for all parties. You may bring in a cake, however there will be a $15 cutting and serving fee added to your party. Knives for cutting are not allowed. If cutting is necessary our Team Members are prepared to assist. To comply with health department guidelines, candle(s) may only be blown out on an individual cupcake or slice of cake, not on an entire cake.
Additional Decorations: We provide primary color balloon decorated tablecloths, paper plates and napkins. Your party host can assist with additional decorations you provide for 10 minutes. An additional fee of $20 will be assessed for extensive decorations requiring more than the allocated staff and time for set up. No confetti, glitter or piñatas please. Mylar balloons can be brought in but, for safety, must remain at party tables. Decorations may not be attached or taped to walls. We do have small hooks and ribbon to hang small banners and signs on the white wall.
Food: Food may not be brought in when purchasing a party package during open play hours. All party packages include cupcakes and drinks. For Super and Awesome parties pizza is included. For private parties you may bring in individually packaged, simple snacks and non-alcoholic drinks. Credit will not be given for unwanted party items. No cooking of any kind will be permitted.
Kids: Parties include admission for up to 8, 16, or 24 kids and 20, 40, or 60 people depending on party booked, including the guest of honor and their family. Additional children are $18 each and additional adults beyond the person limit are $2 each. Since you reserved the party time, and we held the space for you instead of letting someone else book it, we can not offer refunds or discounts for low attendance. If the play center is busy we may not be able to accommodate more than the allocated person limit. If you expect to exceed the allocated number of people, please provide an accurate count to the party planner on the pre-party call the week before the party.
Supervision: Guests must check in upon arrival and sign the play waiver. All children must be supervised by THEIR parent or guardian.
Entertainment: Clowns, magicians, jugglers and characters are welcomed. Face painters and balloon artist are not allowed. Outside performance vendors must contact us before party date. Please inform us during Pre-Party call.
Weather: While Colorado weather can be unpredictable, Kids Wonder is open during snow, rain, or heat. Our lots are plowed and our space is fully heated and air conditioned. So, unless visibility is greatly reduced and driving not recommended by CDOT due to blizzard conditions at the scheduled time of the party, parties and events can not be cancelled or rescheduled due to weather.
Attire: Kids Wonder is a sock only facility. Please remind your guests to wear their socks. Socks are available to purchase for $1-$2.50 and shoe covers are available for $1 for adults who are unable to take off their shoes.
More Information: Please follow the links on your transaction receipt, delivered via email immediately following your order, for more information and digital invitations.

Please check the following boxes to agree to these terms:

A 50% Deposit is due upon reservation of your party time. When you reserve your party, we hold this date and time specifically for you, so the party deposit is not refundable, but we will guarantee the value of your deposit and work with you to accommodate schedule changes in the event of an emergency or closure, or offer play center credit.

We are confident that your child will have a wonderful time with you and their friends. Please review the additional information provided with your reservation confirmation and give us a call if you have any additional questions or concerns #303-835-0709.

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December 1, 2021 8:07 pm MDT

Party Policies and Procedures Uploaded by Cameron Swen - cameron@trueplayentertainment.com IP 71.237.121.106